We are looking forward to serving senior citizens of Ohio. Our drivers and operators are respectful and pleasant, they arrive on time, and arrive dressed professionally. We love being a part of this community and helping people.
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Our service is unique in the industry because we care so deeply about what we’re doing. We don’t see you as a client. We see you as someone’s grandma, someone’s mother, someone’s father, someone’s brother or sister. And we treat you like we would our own kin.
Our staff are carefully chosen and highly trained, to ensure a safe, comfortable, and dignified transport for each and every one of our passengers. Every member of our staff goes through rigorous background checks, random drug and alcohol testing, and extensive training. All drivers are professional, friendly, knowledgeable, and will make sure each experience is a positive one.
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Our drivers are all drug, alcohol and smoke-free, and they are rewarded for excellence. We have a team of responsible, pleasant, caring transporters, who want you to be happy with your experience.
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Our Drivers are certified in First Aid/CPR/AED by the American Red Cross, and certified by the COAAA Drive program for Passenger sensitivity.
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We Show Up! We On Time! We Wait!
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Our mission is to get the seniors safely and punctually where they need to go so their health plan of care is met, while minimizing the stress of the experience!
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VISION
1st Class Top Choice Senior Transit, LLC is different from other companies because we regularly staff our vehicles with two personnel, a driver and transporter. This allows the driver to focus on the road and his/her surroundings, while the transporter sits in the rear of the vehicle to tend to and keep close observation on the passengers during the entire trip.
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CORE VALUES
Compassion
Committed to treat the elderly and disabled with empathy, sensitivity, patience, friendliness and kindness.
Reliability
Committed to uphold customers’ safety, comfort and schedule with every ride.
Integrity
Committed to embody honesty, dependability, accountability, honor and diligence in all of our dealings.
Service
Committed to serve passionately, professionally and ethically, while increasing value at an affordable price.
Respect
Committed to consider each customer’s uniqueness and handle each distinct situation with care.